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Proactive IT Support Comparison Chart
  Unlimited Remote All-inclusive
Support
Telephone Support Unlimited Unlimited
Remote Support Unlimited Unlimited
On-site Support Discounted rates Unlimited
Regular Maintenance
Hot-fixes/Patches Installation YES
Remote - at least
quarterly		 YES
Remote - monthly
+
On-site - quarterly
Antivirus Database Verification
Antivirus Full System
Scan Verification
HDD Clean-up
HDD Free Space Verification
HDD Defragmentation
HDD Scandisk
Physical Cleaning
of your equipment		 N/A YES
On-site - quarterly
Routers Firmware Verification
& Upgrades		 N/A YES
On-site - quarterly
Proactive Server & Network Monitoring
Antivirus Protection Status Optional YES
Remaining disk space
on your hard drives		 Optional YES
Internet Connection Optional YES
Data back-up Optional YES
Disk health check Optional YES
Other Features
Incident Statement Monthly Monthly
Loan Replacement PC Discounted rates YES
24/7 Emergency Call-out YES YES
Priority incident handling YES YES

To find out how you can benefit from our services, please call us on: 0845 060 5566, request a call-back or fill in the service enquiry form.


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Cost Estimator

Remote Users Support

This script will calculate the cost of support for your home & mobile users. Please fill-in the below form to receive an estimate of the cost:




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Number of users



Additional devices?



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Cost Estimator

Server & Network Proactive Monitoring

This script will calculate the cost of proactive monitoring of your server(s) and network.
Please fill-in the below form to receive an estimate of the cost:




It's done! will not use your email address for purposes other than to send you information about our services.

Number of network devices requiring monitoring



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Cost Estimator

Office Relocation

It is hard to quote you for a service such as relocation as many factors need to be considered. However, this script will calculate at least roughly the cost of office relocation.
Please fill-in the below form to receive an estimate of the cost:




It's done! will not use your email address for purposes other than to send you information about our services.

Number of computer equipment to be relocated




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Cost Estimator

Proactive IT Support

The below script will calculate an estimate of Proactive IT Support for your business.
In order to receive the estimate fill-in the form below:




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Computer equipment to be supported





What is the predominant operating system on your workstations?

What is the predominant operating system on your servers?

Will you also require unlimited on-site support?

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Cost Estimator

Structured Data Cabling

As you are probably aware it is hard to quote you accurately for a service such as Structured Data Cabling without site inspection and discussion with you.
However, we will try to provide you with a basic estimate to give you at least rough idea of the costs associated with our service.

In order to receive the estimate fill-in the form below:




It's done! will not use your email address for purposes other than to send you information about our services.

Number of data outlets required


Do you require electrical wiring?

Are trunking and/or in-floor boxes already installed?

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